Credit Digitization and Its Benefits for Everyone


In today’s digital era, various industries, especially banking and finance, are competing to transform their infrastructure into digital infrastructure, such as through credit digitization. Of course, this aims to gain easy access and efficiency in running their business, especially during a pandemic like today, where all activities can be done remotely.

Digital transformation has great potential for banks and financial service providers such as finance companies, especially in the credit sector. Processes related to credit are usually very complex and complicated. Constraints that are often experienced are limited information about customer profitability. However, with today’s advances in digital technology, improvements and improvements in this sector can be achieved through a sustainable and flexible credit digitization process.

In addition, digital transformation is also a key factor in business growth and success in the future. Fundamentally, the goal of digitization is about customer behavior and preferences as well as business opportunities. Future business success will be determined by how companies leverage technology to enable customer engagement in various digital activities.

By implementing the digitization, and coupled with the right product decision-making activities, intensive targeting of new customers, establishing close customer relationships, and a credit risk approach, the credit process can be carried out more wisely and effectively.

Benefits of Credit Digitization

  1. Allows Easy Retrieval of Debtor Information

With digitalization, customers or prospective debtors can easily apply for credit from anywhere without having to meet face-to-face with creditors. In addition, the digital credit platform offers a user experience that is highly tailored to customer needs and preferences, simplified credit application or application procedures, and the ease of entering data quickly. It also minimizes the possibility of human error by correcting data entry wherever needed. Even borrower validation documents can be scanned digitally, making the process much quicker and less complicated than usual.

  1. Optimizing Credit Guarantee Procedures (Underwriting)

All finance companies can take advantage of the efficiency of the guarantee and the quality of decisions properly if they want to get better results. With digital services, prospective debtors can enter all information such as personal identification and documents in digital form, so there is no need to print or copy them. In addition, creditors can use this time to build good relationships with debtors.

Cloud integration allows the system to synchronize data from credit bureaus, alternative credit scoring data, assessments as well as risk services. Then, the application or automation software is used to apply decision rules to the debtor’s configured credit score to determine whether the debtor’s credit application poses an acceptable or tolerable risk. The rules of this decision must also be in accordance with the policies set by the legal institution. These rules ensure that the underwriting process is carried out consistently. The combination of AI-powered algorithms and machine learning offers underwriting capabilities that are far more practical than human judgment.

  1. Faster Decision Making

Instant credit is common nowadays. Many prospective debtors do not like to wait days for their credit application to be approved. Delays in the evaluation and approval process can make prospective debtors switch to other creditors.

By leveraging digital technology, lenders can boast of automated decision making to simplify application approval procedures. No more wasted time on manual verification. Thanks to the digital integration implemented in this credit system, creditors can quickly run the debtor’s credentials and documents through the verification and decision-making process. In fact, the process of disbursing funds can also be done instantly.

  1. Harness the Power of Analysis

Digital credit can make loan disbursement procedures simpler and can reduce application queues, underwriting and funding processes. With the help of powerful analysis software will make the credit process much more efficient and better performance.

In addition, lenders definitely want better consistency in the credit approval process and portfolio management to get the maximum possible ROI. Therefore, the use of analysis software can optimize the reliability of the credit platform by considering credit applications against the same terms and conditions without any bias.

  1. Allows Debtors Without a Credit History to Easily Increase Loans

Conventional credit relies on credit scores for disbursement of loan funds. Therefore, prospective debtors who have never applied for credit and do not have a credit history are not accepted by conventional credit, because they do not have the credibility they can show through their credit payment history. However, credit digitization allows these prospective debtors to easily apply for credit.




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